The ROI of Empathy

How an Empathetic Culture Fuels Internal Mobility, Enhances the Employee Experience & Cultivates a Loyal Workforce

On Wednesday, February 17, Structural hosted The ROI of Empathy, an event focused on the important topic of building more empathetic workplace cultures. Structural CEO Scott Burns was joined by two amazing guest speakers -- Maria Ross, brand strategist and author of The Empathy Edge, and Peter Dircks, VP & General Manager at Fireside Hearth and Home. 

In addition to shedding some light on the profound positive impacts that empathy can have on business results, Maria also shared three practical ways to get started and begin infusing more empathy into the workplace now. Scott and Peter added to the conversation by showing the audience how strategies like the three shared by Maria can be effectively scaled with technology.

Please enjoy the full event recording and presentation deck below. 

Presentation Slide Deck

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